Terms & Conditions
Effective Date: July 24, 2026
Welcome to TorqueX Bikes (“TorqueX Bikes”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://torquexbike.com/, including all products, services, content, and features offered through the website.
By accessing, browsing, creating an account, or placing an order on our website, you agree to comply with these Terms & Conditions. If you do not agree with these Terms, please discontinue using our website.
1. Business Information
Business Name: TorqueX Bikes
Website: https://torquexbike.com/
Email: info@torquexbike.com
Phone: To be Updated
Business Address: To be Updated
Country of Operation: India
2. Eligibility
You must be at least 18 years of age or access the website under the supervision of a parent or legal guardian.
By using this website, you represent that all information provided by you is accurate, complete, and up to date.
3. Products
TorqueX Bikes sells motorcycle spare parts, accessories, riding gear, maintenance products, lubricants, tools, and other automotive-related products.
We make every effort to display product information accurately. However, product images are for illustrative purposes only and actual products may differ slightly due to manufacturer updates, packaging changes, lighting, or screen settings.
Product specifications may change without prior notice.
4. Vehicle Compatibility
It is the customer’s responsibility to ensure that the product ordered is compatible with their motorcycle.
Before placing an order, customers should verify:
- Motorcycle Make
- Model
- Variant
- Manufacturing Year
- Engine Capacity (CC)
- OEM Part Number
- Chassis Number (where applicable)
Any compatibility advice provided by TorqueX Bikes is based solely on the information supplied by the customer.
TorqueX Bikes shall not be responsible for incorrect purchases resulting from inaccurate, incomplete, or incorrect vehicle information.
5. Pricing
All prices displayed on our website are in Indian Rupees (INR).
Prices may include or exclude applicable GST as indicated on the product or checkout page.
Shipping charges, taxes, discounts, promotional offers, and applicable fees will be displayed before order confirmation.
Although we strive for accuracy, pricing or typographical errors may occasionally occur. We reserve the right to cancel or correct any order affected by such errors. If payment has already been received, the amount paid will be refunded.
6. Orders
Submitting an order constitutes an offer to purchase.
Your order is considered accepted only after:
- Successful payment authorization (where applicable)
- Product availability verification
- Internal order review
TorqueX Bikes reserves the right to reject or cancel orders due to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Payment failure
- Duplicate orders
- Incorrect customer information
- Delivery restrictions
If an order is cancelled after payment, the refund will be processed to the original payment method in accordance with our Refund Policy.
7. Payments
We accept payment methods made available during checkout, including eligible:
- Credit Cards
- Debit Cards
- UPI
- Net Banking
- Wallets
- EMI Options (where available)
All payments are securely processed through authorized payment service providers.
TorqueX Bikes does not store your complete card details, CVV, or banking credentials.
8. Shipping & Delivery
Orders are processed according to our Shipping Policy.
Estimated delivery dates are indicative only and may vary depending on:
- Courier operations
- Weather conditions
- Public holidays
- Government restrictions
- Remote service locations
- Force majeure events
Ownership and risk of products pass to the customer upon successful delivery.
9. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our separate Return, Refund & Exchange Policy.
Customers are advised to read that policy before making a purchase.
10. Warranty
Certain products may include a manufacturer’s warranty.
Unless expressly stated otherwise, TorqueX Bikes does not provide any independent warranty beyond those required by applicable law.
Warranty claims are subject to inspection and the manufacturer’s warranty terms.
11. Customer Responsibilities
Customers agree to:
- Provide accurate information.
- Use products only for their intended purpose.
- Follow installation instructions.
- Use qualified technicians where professional installation is recommended.
- Inspect products upon delivery.
- Report damaged or incorrect items promptly.
Improper installation, misuse, modification, or negligence may void warranty eligibility.
12. User Accounts
If you register an account, you are responsible for:
- Maintaining password confidentiality.
- Restricting unauthorized access.
- Updating account information.
- All activities carried out under your account.
Please notify us immediately if you suspect unauthorized access to your account.
13. Prohibited Activities
Users must not:
- Violate applicable laws.
- Misuse the website.
- Upload malicious software or viruses.
- Attempt unauthorized access to servers or databases.
- Interfere with website security.
- Copy, scrape, or reproduce website content without permission.
- Impersonate another person or business.
- Submit false or misleading information.
Violation of these Terms may result in suspension or permanent termination of access.
14. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Trademarks
- Product Images
- Graphics
- Icons
- Videos
- Product Descriptions
- Website Design
- Source Code
- Text Content
is the exclusive property of TorqueX Bikes or its licensors and is protected by applicable intellectual property laws.
No material may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.
15. Third-Party Links
Our website may contain links to third-party websites or services.
TorqueX Bikes is not responsible for the availability, content, privacy practices, products, or services offered by third parties.
Access to third-party websites is at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law, TorqueX Bikes shall not be liable for:
- Indirect or consequential losses.
- Loss of profits or business opportunities.
- Loss of data.
- Business interruption.
- Delays caused by third-party logistics providers.
- Improper installation of products.
- Incorrect product selection based on customer-provided information.
- Vehicle damage resulting from unauthorized modifications or misuse.
Nothing in these Terms excludes any rights available to consumers under applicable Indian law.
17. Indemnification
You agree to indemnify and hold harmless TorqueX Bikes, its directors, employees, affiliates, and service providers from any claims, liabilities, damages, expenses, or legal costs arising from:
- Your misuse of the website.
- Violation of these Terms.
- Violation of applicable laws.
- Infringement of any third-party rights.
18. Force Majeure
TorqueX Bikes shall not be liable for delays or failure to perform its obligations due to events beyond its reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fire
- Earthquakes
- Government actions
- Pandemic or epidemic
- Labour disputes
- Transport disruptions
- Internet outages
- Cybersecurity incidents
19. Suspension or Termination
We reserve the right to suspend or terminate access to our website without prior notice if we believe that a user has:
- Violated these Terms.
- Engaged in fraudulent activity.
- Misused our services.
- Compromised website security.
Termination shall not affect any rights or obligations that arose before termination.
20. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India, without limiting any rights available to consumers under applicable law.
21. Changes to These Terms
TorqueX Bikes reserves the right to modify these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this website. Continued use of the website after such changes constitutes acceptance of the updated Terms.
22. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
TorqueX Bikes
Website: https://torquexbike.com/
Email: info@torquexbike.com
Phone: To be Updated
Business Address: To be Updated
Country: India
By accessing or using https://torquexbike.com/, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
